PHRA was formed in May 1988 and since then has undertaken a range of activities and campaigns at the request of members to maintain and improve the area around Pollards Hill, and is a key to keeping our local environment and community alive and well.




(Supporting local traders through the PHRA and ‘Love Norbury’

Shopping Discount Cards – see below)


Thank you to those residents who, through their membership and involvement, have supported PHRA over the last year.  We would welcome the renewal of your membership and a warm welcome is extended to new members.  Outlined below are the What, Why, How and Who of PHRA.




PHRA is a non-political and non-sectarian Residents’ Association which has existed for 29 years and has its roots in the protest group that was formed to oppose a major development of the centre of Pollards Hill.  Its aims are to preserve and enhance the amenities of the locality.   




PHRA and the other four Norbury Resident’s Associations provide a collective strength in ensuring that the views of residents are heard on a range of matters affecting the locality and stage events to improve the local environment and community cohesiveness.  Examples of the benefits of membership, issues pursued and events staged are:


Shopping Discount Cards:  The PHRA shopping discount card and associated ‘Love Norbury’ card provide members with a range of discounts at over 30 local businesses (including a range of shops, cafes, pubs, dry cleaners, and hairdressers: see and for details).  Members benefit from the discounts (a few visits to participating businesses and you will recoup your PHRA subscription) and local businesses gain more trade.


Local Environment:  We have continued to plant bulbs around the Hill to brighten up the area.  Two PHRA clean-ups of the park, old allotments and streets in the area were conducted and we joined with fellow Norbury Residents’ Associations (under the ‘Love Norbury’ banner) to conduct clean-ups along the London Road.  We have been in regular contact with the Council/councillors about littering and fly-tipping and were represented at the North Croydon Streets Summit 2017 where Steve Reed MP and councillors were left in no doubt that service levels in Norbury needed to improve.  We have asked the Council to look at street lighting to eliminate ‘black spots’ which could encourage fly-tipping and crime.  We have attended liaison meetings with the local police.  


Property Developments:  We monitor local planning applications both in Pollards Hill and, through the joint ‘Love Norbury’ planning group, throughout Norbury, liaise with residents and, if appropriate, oppose developments.  The major development that we opposed, because of the potentially damaging effect on surrounding local properties through flood damage and subsidence, was the Croydon Council approved scheme to build five 4-bedroom detached houses on ‘The Brambles’ (18 Pollards Hill West) site.  We spent approaching £7,000 from our reserves of some £15,000 in obtaining legal advice on the feasibility of challenging the Council’s decision through a judicial review.  In the event, the advice was not to proceed.  The planning permission remains extant, but our researches and those of the ‘Save the Hill’ campaigners on convenants and drainage have given those involved food for thought. 


Information, Advice and Assistance:  We issue newsletters to members and have provided assistance on a range of neighbourhood issues.  With the help of Abid and Maryam Gani, our website has been updated and is now interactive, so items/concerns raised will receive a response.  We have extended the e-mail ‘alert’ system (on local crime etc.) to cover all those members who have provided their e-mail addresses to us.


The Pollards Hill Viewing Plaque:  After much work and researches, the Viewing Plaque at the top of Pollards Hill was reinstated and an associated book of descriptions/photographs placed in Norbury Library for reference.  Both the plaque and reference book have received wide acclaim - well worth a look, if you have not already seen them.


Social Events:  We again held a Picnic on the Green and our Annual Quiz; both thoroughly enjoyed by participants.   


HOW TO RE-JOIN/JOIN PHRA FOR 2017/2018?  Subscriptions for 2017/2018 (remaining at £5.00 for a single person household and £7.50 for other households) are due from 1 April 2017.  Your street representative has called at every address and made follow up visits, but if you were out or unable to pay at the time, please do so now, by clicking the link on this website to arrange for someone to call, or by dropping in your sub together with your name, address, and email to the membership secretary, John, at 5 Tall Trees (which is a small side road next to 75 Pollards Hill South)


HOW CAN I BECOME MORE ACTIVELY INVOLVED IN PHRA?  We would love to welcome more members onto the PHRA committee which meets on the first Tuesday of each month in St Phillips Church Hall at 8pm.  Any resident can attend, so why not pop along and see what is going on?  Otherwise, your assistance with clean-ups, social events and the reporting of matters of local concern/interest would be most welcome.  Community activities are an excellent way of getting to know people in the neighbourhood and researches have shown that they considerably enhance feelings of well-being.




WHO DO WE NEED TO THANK?  As well as members, a big thank you to our main sponsors James Alexander Estate Agents (located on the corner of London Road and Northborough Road) and Recycle Your Cartridge (opposite the foot of Pollards Hill South), and to other traders who have supported us (Cappadocia Ocakbasi, Jane Wray, Karachi Cuisine, London DIY, NV Hair, Pollards Hill Cleaners, Quality Shop, SC Events Hire, Sorrento Inn and Wetherspoon).  Thanks also to Maggie Mansell, local councillor, for her support and for promoting our cause with Croydon Council and to Father Younis Francis, Vicar of St Philips Church, for providing meeting rooms and assisting with the printing of PHRA newsletters.          

..The Association is run by VOLUNTEERS and is dependent on the good will of those offering to help, anything from an odd hour here and there, to being a full member on a committee. We often need help in delivering leaflets, help on the door at events, event participation, catering and organisation, or keeping score at the quiz night! There are lots of ways YOU can contribute.